Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Posting-Version: version B 2.10.1 6/24/83; site alice.UUCP
Path: utzoo!watmath!clyde!burl!ulysses!allegra!alice!ark
From: ark@alice.UucP (Andrew Koenig)
Newsgroups: net.rec.photo,net.consumers
Subject: Re: New York City Camera Stores (Question)
Message-ID: <4822@alice.UUCP>
Date: Thu, 16-Jan-86 11:26:55 EST
Article-I.D.: alice.4822
Posted: Thu Jan 16 11:26:55 1986
Date-Received: Fri, 17-Jan-86 06:33:05 EST
References: <1605@hound.UUCP>
Organization: Bell Labs, Murray Hill
Lines: 16
Xref: watmath net.rec.photo:1762 net.consumers:3889

I second Dick Grantges' comments about Cambridge Camera.  I was
once in their store, waiting to buy something, when I overheard a
dispute between another customer and a salesman.  The customer had
wanted to buy something, had called to verify that it was in stock,
and then had traveled two hours to get to the store only to find that
the item was not in stock and had actually not been in stock when he
called.  They offered him the choice of coming back some other time,
presumably with no reason to believe that he would fare any better,
or of buying the item and paying for them to ship it to him when it
arrived.  He said he was willing to do the latter, provided they
would pay for the shipping -- he had wasted two hours because of their
mistake and he was going to have to waste two more, and he had no
intention of paying for it -- but they refused.  He left, disgusted.

I quietly left the store shortly thereafter, with no intention of
ever coming back.