Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.3 4.3bsd-beta 6/6/85; site ucbvax.BERKELEY.EDU Path: utzoo!decvax!ittatc!dcdwest!sdcsvax!ucbvax!telecom From: NBaheti.es@XEROX.COM Newsgroups: mod.telecom Subject: 10xxx Equal Access blues Message-ID: <8602050237.AA01539@ucbvax.berkeley.edu> Date: Mon, 3-Feb-86 23:05:55 EST Article-I.D.: ucbvax.8602050237.AA01539 Posted: Mon Feb 3 23:05:55 1986 Date-Received: Thu, 6-Feb-86 02:13:21 EST Sender: daemon@ucbvax.BERKELEY.EDU Reply-To: Arun Organization: The ARPA Internet Lines: 44 Approved: telecom@xx.lcs.mit.edu Thanks to all who replied to my earlier message about the 10xxx equal access. I now understand completely what is going on (no thanks to the local operators). It works fine on ESS number, but my non-ESS blasts tones in my ear and tells me to call my operator. Hence this message... AT&T is, as far as I'm concerned, the best phone company for my needs and I would like to stay with it for my dial 1 access, but they are quite hostile when it comes to equal access. I called my operator and asked him what was wrong with trying to use 10xxx on my non-ESS # (I didn't at that time remember that it wasn't under ESS *sigh*), but he simply gave me the run-around: "I am trying to use the 10 equal-access system and keep getting an error message. Can you help me, please?" "Use 228 for AT&T, sir." "I know; I want to use an ALDS, not AT&T for this call." "Sorry sir, I don't know anything about that." "But you just told me how to do it for AT&T..." "That's different, sir." "How so? Isn't it the same process on these lines? Just 10+3digits, right?" "I suppose so. But we only know how to work 10 access with the AT&T code, which is 228." "Ahh. Now, lets say I wanted to use AT&T on this line for a call, what would I do?" "It obvious you know how to use the servcie, sir. I'm afraid I don't know how to work the ALDS systems. Sorry, but it appears that I can't help you, sir." "Yes, it appears that way. Thank you, operator." "Thank you for using AT&T, sir." After remembering that the line I was trying to use wasn't ESS, I gave up on trying to do it, but what is the problem with the operators? They never used to be this hostile. "Life sure was easier before the break-up... had to have been one of the only things that worked in this country..." --Arun Baheti arpa: NBaheti.es@Xerox.COM uucp: ...litvax!flkvax!trwrb!group3!anb02!arun arpa: Bug%Mit-OZ@Mit-MC [PLEASE reply to Xerox if possible!] RCPM: CP/M Connection @ 213-530-0670 [24hrs; 300/1200/2400]