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From: ibyf@ihlpa.UUCP (Scott)
Newsgroups: net.consumers
Subject: Re: Sears
Message-ID: <1087@ihlpa.UUCP>
Date: Wed, 5-Feb-86 09:49:00 EST
Article-I.D.: ihlpa.1087
Posted: Wed Feb  5 09:49:00 1986
Date-Received: Thu, 6-Feb-86 20:53:47 EST
References: <895@decwrl.DEC.COM>
Organization: AT&T Bell Laboratories
Lines: 32

> > I used to be Sears' satisfied customer in Cal. and Michigan.  Out here
> > in New Jersey, people at Sears tend to be "lazy" and "sleezy", car services
> > are unacceptably slow and you have to wait with your car quite often..
> 
Your not wrong!

> I think Sears has gone into the bit bucket.  They used to be a dependable
> ...............
> who don't give a %^$*&, and they have a really bad rep for car repairs locally.

Yes both in Oklahoma city and here in Aurora (Illinois) I have become
totally dissatisfied with Sears.  I took my truck in to get some tires
put on.  I told them it wasn't in their "auto" lot and they said "no problem"
they also said it would be about an hour and a half.  No biggie, it was 
saturday and they were busy.  So I go shop around the mall, have lunch, etc.
and come back in an hour and 15 figureing to wait about 15-20 minutes for them
to finish.  WRONG!  They hadn't even moved the truck yet.  So I go in and
raise hell with the manager saying things like this is a hell of a way to
treat someone who just spent $400.00 at this store.  So he runs right out,
gets the truck and pulls it in.  It sits there for 45 minutes before they
even look at it, then it takes them 1 hour and 20 minutes to mount 4 tires.
so I pay with my credit card and tell the manager what I think of him, his
shop and the entire chain and then snapped my card in half right in front
of him.  I've resolved to never go back for anything.  when they say theres
more for your life, they mean more aggrivation, more hassle, more frustration
more etc..etc.....etc..........

					Addison
					ihnp4!ihlpa!ibyf

My brother? I always thought of him as mom and dad's science project.