Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Posting-Version: Notesfiles $Revision: 1.7.0.10 $; site infoswx
Path: utzoo!watmath!clyde!burl!ulysses!mhuxr!mhuxn!ihnp4!inuxc!pur-ee!uiucdcs!convex!infoswx!al
From: al@infoswx.UUCP
Newsgroups: net.consumers
Subject: Re: Sears, The Other Side....
Message-ID: <84600003@infoswx>
Date: Wed, 26-Feb-86 11:39:00 EST
Article-I.D.: infoswx.84600003
Posted: Wed Feb 26 11:39:00 1986
Date-Received: Sat, 1-Mar-86 03:24:58 EST
References: <573@mhuxl.UUCP>
Lines: 17
Nf-ID: #R:mhuxl.UUCP:573:infoswx:84600003:000:744
Nf-From: infoswx.UUCP!al    Feb 26 10:39:00 1986


The only real complaint I have with sears is with their billing method.

When you move from one "billing center" (I think that is their term) to
another, you get a new credit card number.  Your old account is transferred
to your new account, and everything works OK, unless you use your card
during the transfer.

I ended up with two accounts, one of which I never received a bill &
the other I did receive a bill.

The balence in both accounts was from a purchase just prior to my change
of address notification.  One account was delinquent, the other was up
to date.  Needless to say, it took a while to straighten it out.

The Moral:  If you move, do not use your card from the time you send
in a change of address until you get a new card.