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From: jackson@curium.DEC (SETH JACKSON 297-4751)
Newsgroups: net.consumers
Subject: Re: Rental car ripoff
Message-ID: <1737@decwrl.DEC.COM>
Date: Mon, 17-Mar-86 18:47:01 EST
Article-I.D.: decwrl.1737
Posted: Mon Mar 17 18:47:01 1986
Date-Received: Wed, 19-Mar-86 01:11:29 EST
Sender: daemon@decwrl.DEC.COM
Organization: Digital Equipment Corporation
Lines: 16

>good or exceptional service.  However, I too, have been victimized
>by the Boston Logan Dollar Agency.  Twice, they have not had cars for

Actually, the Dollar agency that victimized me was not the one at Logan,
but the one downtown at the Sheraton. The Logan people were involved
also, because they were the ones I had to call for breakdown service.

The reason I so strongly recommend against Dollar is that I found the
same lack of good faith at all levels of the organization. I went
through the branch, district, regional and corporate offices to try
and resolve the problem, and all of them seemed interested in one thing 
only: getting my money. Fairness? Ethics? Customer satisfaction? What's that?
--
"If you plant ice, you're gonna harvest wind"

				Seth Jackson