Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Posting-Version: version B 2.10.3 4.3bsd-beta 6/6/85; site ucbvax.BERKELEY.EDU
Path: utzoo!watmath!clyde!burl!ulysses!ucbvax!ernie.berkeley.edu!mazlack
From: mazlack@ernie.berkeley.edu (Lawrence J. Mazlack)
Newsgroups: net.invest
Subject: Re: A comment on "no-load" mutual funds
Message-ID: <12395@ucbvax.BERKELEY.EDU>
Date: Fri, 14-Mar-86 20:51:57 EST
Article-I.D.: ucbvax.12395
Posted: Fri Mar 14 20:51:57 1986
Date-Received: Sat, 15-Mar-86 22:39:55 EST
References: <1982@jhunix.UUCP> <317@hsi.UUCP> <9492@ucla-cs.ARPA> <12132@ucbvax.BERKELEY.EDU> <721@rti-sel.UUCP>
Sender: usenet@ucbvax.BERKELEY.EDU
Reply-To: mazlack@ernie.berkeley.edu.UUCP (Lawrence J. Mazlack)
Organization: University of California, Berkeley
Lines: 15

>>I own/have owned several different Vanguard funds.  ...
>>The only disadvantage that I have experienced is that their service is not
>>so great.  But, if your management fees are low, they have to save someplace.
>
>I'm a new investor, and Vanguard is one of the companies I've been
>looking into. What is it about their service that isn't so great? What
>kind of service from a company like Vanguard would you consider first
>rate? I guess I don't understand what 'service' means in this context.
>

A fair question.

I like Vanguard. But, to get information out of the telephone people is
difficult (meaningful informaton).  Also, to get them to correct things is
sometimes a slow process. They are also a little slow on disbursements.