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From: doug@terak.UUCP (Doug Pardee)
Newsgroups: net.travel
Subject: RE:  caution Re: OAG (really, reasons to use a travel agent)
Message-ID: <1094@terak.UUCP>
Date: Mon, 17-Mar-86 12:27:54 EST
Article-I.D.: terak.1094
Posted: Mon Mar 17 12:27:54 1986
Date-Received: Fri, 21-Mar-86 05:15:27 EST
References: <174@chronon.UUCP> <583@whuts.UUCP>
Organization: Calcomp Display Products Division, Scottsdale, AZ, USA
Lines: 31

> > If you purchased your ticket through a travel agent, you are pretty much
> > covered if the airline goes under, even temporarily, and refuses to honor
> > the ticket.
>
> CAREFUL,
> THIS IS ONLY TRUE IF THE AGENT USED "UNIVERSAL" TICKET STOCK.  MANY
> (MOST?) AGENTS SAVE MONEY BY USING TICKET STOCK PUT OUT BY A SPECIFIC
> AIRLINE.  I WAS BURNT WHEN BRANIFF WENT UNDER, (COULD NOT RETURN HOME),
> DESPITE THE FACT THAT A TRAVEL AGENT ISSUED THE TICKET BECAUSE OF THIS
> FACT.  THOSE PEOPLE AT THE EASTERN COUNTER WITH "UNIVERSAL" STOCK
> WERE ACCEPTED BY EASTERN, THOSE 70% OF US WITH BRANIFF STOCK GOT STUCK.

Somebody is confused here, and I hope it isn't me.  As far as I know
*all* ticket stock is obtained through ARC.

I would guess that what is being described has to do with which airline
the ticket was "plated" on.  If you buy a ticket from airline X, they
will always plate on their own airline.  Travel agents have the option
of plating on any airline used for any leg in the ticket.

If the ticket was not plated on the bankrupt airline, then you should
have no problems using it.  If it *was* plated on the bankrupt airline,
then *if* it was issued by a travel agency and not the airline, then
you can get a refund through that agency.  Repeat: through that agency.

The insurance program is a travel agency program, not an airline
program.  The airlines (such as Eastern mentioned above) are NOT part of
this program.  You have to return the ticket to a travel agency (and
probably to the agency that actually issued the ticket).
-- 
Doug Pardee -- CalComp -- {elrond,savax,seismo,decvax,ihnp4}!terak!doug