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Path: utzoo!linus!decvax!ima!inmet!ada-uts!rm
From: rm@ada-uts
Newsgroups: net.auto
Subject: Re: Am I Doing A Good Tune-Up?/Main
Message-ID: <8100016@ada-uts>
Date: Mon, 17-Mar-86 22:26:00 EST
Article-I.D.: ada-uts.8100016
Posted: Mon Mar 17 22:26:00 1986
Date-Received: Mon, 31-Mar-86 03:31:14 EST
References: <721@oliven.UUCP>
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Nf-ID: #R:oliven.UUCP:721:ada-uts:8100016:000:1309
Nf-From: ada-uts!rm    Mar 17 22:26:00 1986


I had a similar experience when I bought a Honda Prelude.  It was
the first new car I owned and I just didn't trust my backyard
mechanical abilities with so many thousands of dollars worth of
automobile.  In addition to all the hassles mentioned in the base
note, this dealer tried very hard to get me to spring for all sorts
of optional service work.  So, I'd bring the car in for in-warranty
service, and it would cost me $300 bucks to get it back.

This wnet on for the four years I owned the car.  Then I sold it,
bought an old but realatively expensive American car (Corvette), and
took it to a (different) dealer for repair only for the big jobs
or when it was too cold outside for me to work on it myself.  The
deal at the dealer was like night and day.  Instead of spending
hours trying to convice me I needed various strange and expensive
service on my car, these guys would call me up and apologize for
how high the bill was.

It's obvious that I don't have enough data points to deduce the
reason for the difference in treatment.  Different dealer,
different car (and possibly different personality "types" as far
as the service managers of the world are concerned), and different
country of manufacture.  Anyone else have any thoughts on the
subject?

R.M. Mottola
Intermetrics Inc.
Cambridge, MA