Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Path: utzoo!linus!philabs!cmcl2!harvard!h-sc1!damora
From: damora@h-sc1.UUCP (jesarielle damora)
Newsgroups: net.micro.pc
Subject: Mail-order horror: PC Network.
Message-ID: <1048@h-sc1.UUCP>
Date: Fri, 11-Apr-86 14:40:57 EST
Article-I.D.: h-sc1.1048
Posted: Fri Apr 11 14:40:57 1986
Date-Received: Sun, 13-Apr-86 07:46:53 EST
Reply-To: damora@h-sc1.UUCP (Jesa Damora & Dan Scherlis)
Distribution: net.micro.pc
Organization: Harvard Univ. Science Center
Lines: 12
Summary: Terrible service.  Everything out-of-stock.

We recently ordered a variety of equipment from PC Network.

They were horrible.  They quote 2-3 week delivery on items they
don't really expect for 2-3 months.  Having rushed an incomplete
WordPerfect they insisted on replacement (not credit) even with a
six-week backorder.  In fact, their product replacement process
has suffered a computer breakdown, so if you have any problems,
well, don't be in a hurry.

We have also dealt with PC Connections, who couldn't have been nicer.

Reply as above, to damora@h-sc4.ARPA, or to 617-489-1838.