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From: greenberg@calgary.UUCP (Saul Greenberg)
Newsgroups: net.cse,net.misc,net.sci,net.cog-eng,net.research
Subject: Re: "retention of text from paper vs crt"
Message-ID: <107@vaxb.calgary.UUCP>
Date: Fri, 2-May-86 14:31:18 EDT
Article-I.D.: vaxb.107
Posted: Fri May  2 14:31:18 1986
Date-Received: Sat, 3-May-86 11:59:41 EDT
References: <18@excalibur.UUCP>
Distribution: net
Organization: U. of Calgary, Calgary, Ab.
Lines: 21
Summary: related references

> Does anyone know of any research about the difference in retention
> of text from paper and CRTs?  

You can find a related set of references to some research in human factors 
of reading text on paper vs crt in 
  Shneiderman, Ben. 1984 Human factors issues of manuals, online help, and 
      tutorials, Research report CAR-TR-91, CS-TR-1446, Dept of Computer 
      Science, U. of Maryland"

Although this paper discusses design issues for manuals, it also offers 
a wonderful survey on such diverse areas as speed of reading hard copy 
versus a screen and the effectiveness of on line help. It also describes
the syntactic/semantic model as a basis for deciding when it is appropriate
to teach the user something. Recommends designing the manual before 
implementation. 

Please send me a summary of your replies. Thanks!
Saul Greenberg / Laboratory of Man machine studies
Dept of Computer Science
U. of Calgary
Calgary, Alberta Canada T2N 1N4