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From: jerry@uwmeecs.UUCP (Jerry Lieberthal)
Newsgroups: net.micro,net.micro.apple
Subject: Re: Sider disc drive
Message-ID: <381@uwmeecs.UUCP>
Date: Fri, 20-Jun-86 15:49:08 EDT
Article-I.D.: uwmeecs.381
Posted: Fri Jun 20 15:49:08 1986
Date-Received: Sun, 22-Jun-86 03:24:54 EDT
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Organization: U of Wi-Milwaukee, Dept of EE and CS
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Xref: watmath net.micro:14882 net.micro.apple:2834

> Has anyone out there had experience with the "Sider" disc by First Class
> Peripherals for the Apple // family?  I am interested in reliability and
> experience with the company.
> 
> Thanks
> Nat Polish@cs.columbia.edu

I have a Sider drive for my //e, which I have been using for about 2 months
now.  My experiences with the Sider have been excellent (I also run Diversi
Dos on it).  Unfortunately, I cannot make the same claim when dealing with
the company.

First Class Peripherals sells the Sider drive by direct marketing;  as such,
they really have no organization for support, etc.  The manual is poorly
written in terms of attempting to configure the Sider (I have been a
Systems Programmer for 15 years, so being a novice wasn't the problem).  In
addition, the method of configuration for the Sider is not only clumsy, but
wasteful in application.

In terms of support, don't expect to ever get an answer by calling their
technical support 800 number.  I tried for a week and a half.  The line is
ALWAYS busy, and they rarely call back if you leave a message.  This was
also the experience of several other Sider owners that I have spoken to.

In sum, though, it is a reliable piece of equipment.  I have the 20 meg
version, and am fairly satisfied with it.

	- jerry
	  ihnp4!uwmcsd1!jerry