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From: "Eric_S._Fanwick.STHQ"@XEROX.COM
Newsgroups: mod.computers.vax
Subject: Re: EMC 64K chip memory
Message-ID: <860724-053511-2429@Xerox>
Date: Thu, 24-Jul-86 08:32:48 EDT
Article-I.D.: Xerox.860724-053511-2429
Posted: Thu Jul 24 08:32:48 1986
Date-Received: Thu, 24-Jul-86 21:35:50 EDT
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I have had 2 experiences with EMC memory both under VMS

In the first case I installed 8mb into a VAX 11/780 running VMS 3.6 and
had no problems.   Replacement here was a large concern and EMC agreed
to leave a spare board at our site at no charge.

In the second site I was on  a VAX cluster that included 3 vax 11/750
with 4mb's of EMC memory each under VMS 4.2.  In this case one of the
boards went bad as will happen.  I was very pleased with EMC's response.
Upon my call to them they sent out a replacement board right away.

In both situations EMC was very reliable company.  DEC on the other hand
was not.  In the first situation when it was put onder field service
they wanted more money to service EMC memory then their own even though
they did not have to pay for the part.  They advertise they support
third party memory but in reality they don't like to and they show it.

Eric Fanwick
Xerox

The view expressed are my own and do not reflect my company.