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Path: utzoo!mnetor!seismo!husc6!harvard!panda!genrad!decvax!decwrl!pyramid!hplabs!tektronix!uw-beaver!ssc-vax!voodoo!zombie
From: zombie@voodoo.UUCP
Newsgroups: net.micro
Subject: Re: Warning! USRobuttocks Courier 2400 considered harmful!
Message-ID: <143@voodoo.UUCP>
Date: Fri, 1-Aug-86 10:40:55 EDT
Article-I.D.: voodoo.143
Posted: Fri Aug  1 10:40:55 1986
Date-Received: Mon, 4-Aug-86 00:44:49 EDT
References: <2558@brl-smoke.ARPA> <3495@amdahl.UUCP> <621@ihlpf.UUCP> <3934@reed.UUCP>
Organization: Boeing Commercial Airplane Co.
Lines: 25




> I have (had) a Novation 212 Apple-Cat that went back three times...I'm
> still waiting for it.  I wonder, is it standard practice to replace
> modems after they've ben sent back three time?  Novation said they'd
> send me a new one this time, but it's taken twice as long as when they
> just "fixed" it.  I wonder if this has anything to do with the rumors
> about Novation being sued by ATT...
> 
> 
> Sean Kamath
> UUCP {ihnp4,decvax,ucbcad,hplabs}!tektronix!reed!kamath

I have a Novation Smart Cat modem for my Macintosh.  It went back to the
factory three times.  They sent me a new modem (cable, documentation and
all) the third time.  I bought my modem in September, 1985, and finally
got a working one in April, 1986.  What really irked me was the first
two times they sent it back with EXACTLY the same problems I sent it in
with.

My modem works fine now.

Mike York
uw-beaver!ssc-vax!voodoo!zombie