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From: cramer@kontron.UUCP (Clayton Cramer)
Newsgroups: mod.computers.laser-printers
Subject: Re: Are there problems with the LaserWriter Plus?
Message-ID: <8608252333.AA17423@kontron.UUCP>
Date: Mon, 25-Aug-86 19:33:59 EDT
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Posted: Mon Aug 25 19:33:59 1986
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> The sub-moronic "consultants" at the Penn Computer Store refuse to sell
> me either an Apple LaserWriter Plus or an upgrade kit for our LaserWriter.
> 
> They claim that there are problems with the Plus's reliability, and even
> suggested that the failure rate is as high as fifty percent.  Naturally,
> they are unwilling to sell, service or support a product with such an
> awful track record.  If this is true, I don't blame them.  However, I would
> not be the least bit surprised if they were just too lazy to deal with new
> products.
> 

They may be telling the truth.  A friend of mine is doing a project with
LaserWriters.  His LaserWriter was upgraded to a Plus without problems,
but another LaserWriter that was upgraded to a Plus fails to come up and
print the test page about 50% of the time.  (The Authorized Repair Center
that did the upgrade first quoted 3 days, then after they started work
said it would be 7 days, and finally returned it after 2 weeks, admitting
that it didn't work the first couple of times they did the upgrade.)

> I recall that there was a message on Laser-Lovers stating that demand was so
> high that Apple couldn't build them fast enough.
> 

I'm not even sure that the Plus is available directly.  I ordered a 
LaserWriter several weeks ago, and I asked how much more the Plus was.
I was quoted a price for the upgrade -- there was no way my dealer could
get me a factory Plus.

Clayton E. Cramer