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From: ken@HAMLET.CALTECH.EDU (Kenneth Adelman)
Newsgroups: mod.computers.vax
Subject: VAX/VMS source fiche
Message-ID: <860817182633.07k@Hamlet.Caltech.Edu>
Date: Sun, 17-Aug-86 21:26:33 EDT
Article-I.D.: Hamlet.860817182633.07k
Posted: Sun Aug 17 21:26:33 1986
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	Does anybody know:

    What the order number is for the fiche updates that we are no
longer receiving with the VMS maintainance? I want to order this
before V4.5 so we don't have an interuption in our service.

    Whether the HSC50 Software is now something you buy as software
as opposed to receiving it through field service?  What the order
numbers are, and whether we have to pay for it since we have had our
HSC for a year and a half now?	We are currently at V210 and I
think we need V250.

    Whether Volume Shadowing is or was like RSX where although
unbundled you could get licenses for free if you had a VMS
license at the right time?

    The Culver City Sales Office seems unable or unwilling to
answer these questions.  We have also been waiting over nine
months for them to start sending us our MMS and DEC/Shell
updates we purchased with the products. Is their anyone
in Southern California who IS satisfied dealing with these
people?

					Kenneth Adelman
					Caltech