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From: OLE@SRI-NIC.ARPA (Ole Jorgen Jacobsen)
Newsgroups: mod.telecom
Subject: "We don't really care..."
Message-ID: <8609010145.AA08448@ucbvax.Berkeley.EDU>
Date: Fri, 29-Aug-86 17:50:23 EDT
Article-I.D.: ucbvax.8609010145.AA08448
Posted: Fri Aug 29 17:50:23 1986
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I just got off the phone with a Pacific Bell representative.  They
have a nice little folder (produced quarterly) called "Easy Access
Shoppers Guide", which I wanted another copy of.  I also suggested
they produce a handy little quick reference card with all the 10XXX
codes on it. He responded with "...we don't really care. We're just
providing a contact between you and the various long distance
carriers." I responded that someone SHOULD care and that one of the
main features of easy access is that you can choose your carrier on a
per-call basis. His said that most people want just one long distance
carrier and don't care about the rest. I couldn't argue with that
except to point out that the 10XXX feature has been very carefully
kept in the obscure by everyone from the BOCs to the LDDs and the BIG
issue in all advertising and such has been the selection of your
default carrier. I guess this ploy worked.

Foo
			Ole