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From: S.PAE@DEEP-THOUGHT.MIT.EDU (Philip A. Earnhardt)
Newsgroups: mod.telecom
Subject: Re: "...we don't really care"
Message-ID: <8609012345.AA19872@ucbvax.Berkeley.EDU>
Date: Sun, 31-Aug-86 23:54:49 EDT
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Posted: Sun Aug 31 23:54:49 1986
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I was paying a bill in the NET Cambridge, MA office and decided to ask them
about the 10xxx codes. The representative knew nothing about them. He
said that, if there were codes, the individual LD companies would have to
tell me about them, since they didn't know anything about them. I pointed out
that THEIR computer that had to know the codes, since it had to route
the calls. He didn't understand.

From what I've heard, I almost get the feeling the local operating companies
have set a policy of pleading ignorance. It's as if their lawyers have told
them exactly what they should say about the whole equal access question, and
their response is limited to info about choosing a primary LD carrier.

Alternatively, perhaps they simply like to discourage experimentation with
other carriers, since there may be problems setting up the company billings.
They'd probably be lots happier if they got a "start up" fee for your first
use of a LD carrier.  (It makes about as much sense as a $42 connection fee
for just flipping a switch at the CO).

Or perhaps they just really don't care.

Has anyone out there gotten useful information (either in a printed form or
personally) from a local company about the 10xxx codes?