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Path: utzoo!mnetor!seismo!topaz!shulman
From: shulman@topaz.RUTGERS.EDU (Jeff Shulman)
Newsgroups: net.micro.mac
Subject: Re: Warning about More
Message-ID: <5954@topaz.RUTGERS.EDU>
Date: Fri, 26-Sep-86 08:21:36 EDT
Article-I.D.: topaz.5954
Posted: Fri Sep 26 08:21:36 1986
Date-Received: Fri, 26-Sep-86 20:58:59 EDT
Organization: Rutgers Univ., New Brunswick, N.J.
Lines: 76


[ This is being posted by me on behalf of Larry Loeb ]

The following message hit the net about a week ago:

>Subject: Warning about More
>From: ix21@sdcc6.ucsd.EDU (David Whiteman @ U.C. San Diego, Academic Computere
>nter)
>(16 lines) More? [ynq] 
>If you decide to buy Morwe, be careful, it is very buggy.  Myself and
>two of my friends all had discs trashed by the program.  In my case
>[more complaints]
>-- 
>David Whiteman,
>University of California, San Diego 


It was cross-posted to the Byte Information eXchange (BIX) where Dave
Winer, the president of Living Videotext made the following reply:
==========
macintosh/net.mac #317, from dwiner, 824 chars, Sat Sep 13 14:23:29 1986
Comment to 314. Comment(s). 
----------
Larry, please transmit the following message:

This is the first time I've heard of such a problem with MORE - so far it's
been a very reliable software product, with the usual little glitches and 
problems, but nothing like what you describe!  Honestly, I find it hard to
believe that you **and** your friends had the problem - unless there is some
common denominator - something different about all three of your systems, and
it seems like it would have to be something **very uncommon** in the rest
of the user base (numbering about 14,000 to date).

The other thing you report, that you have not gotten an answer from LVT in
two weeks is unbelievable.  I would like to hear more about that!

Please call me at 415-964-6300 on Monday, and let's get to the bottom of this.

Thanks!

Dave WIner
President, Living Videotext
-----------------------
This reply was posted to the net. There has however, been another aspect
to all this that has since arisen, as the next message from Dave on
BIX will show:
==========
macintosh/net.mac #329, from dwiner, 884 chars, Thu Sep 18 14:47:10 1986
Comment to 314. 
----------
Larry, I ask that you transmit this message to net.mac...

I don't know who David Whiteman is, and neither does UCSD!  We have no record
of him having ever called Living Videotext, nor is he a registered user of
any of our products.

I called UCSD's Academic Computing Center, and spoke with their director, 
Jerry Fitzsimmons.  He's never heard of "David Whiteman".

Apparently he has some grievance with Living Videotext, and I wish he would
first explain, 1) who he is and 2) where and when he got MORE. 

I want to go on the record as saying that MORE does not have any problems of
the nature as "Mr. Whiteman" describes, and that it is almost unthinkable that
LVT support people wouldn't return a user's call within 48 hours.  I think
Mr. Whiteman should watch what claims he makes - we take our customers
seriously, and our reputation - and if he damages us, we will pursue him.
====end BIX====

I think the point of unscrupulous users conducting economic sabotage
on the net is well taken. If anyone has knowledge of this "Mr. Whiteman"
please have him send me mail at the address below.

--Larry Loeb, moderator of BIX macintosh conference
uucp:...decvax!yale!spock!lloeb                      BIX:lloeb
Delphi:ELEL                                          CI$:72466,1465