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From: jallen@netxcom.UUCP (John Allen)
Newsgroups: net.micro.pc
Subject: Quadram QuadEGA+
Message-ID: <131@netxcom.UUCP>
Date: Mon, 13-Oct-86 17:18:37 EDT
Article-I.D.: netxcom.131
Posted: Mon Oct 13 17:18:37 1986
Date-Received: Tue, 14-Oct-86 17:28:21 EDT
Reply-To: jallen@netxcom.UUCP (John Allen)
Distribution: na
Organization: NetExpress Communications Inc. Vienna, Va.
Lines: 26
Keywords: Quadram EGA help Manufacturer's Customer Support=(null)


I'm looking for anyone with experience using an EGA in 43 line mode.
We are using a Quadram QuadEGA+, and the IBM technical reference, and
after calling the BIOS in the manner specified by IBM, we see:

    o   The 8 by 8 character set loads fine.
    o   The display *appears* to be in 43 line mode (line 24~= 2/3 down)
    o   When we scroll down to line 24, the display does not scroll up.
    o   We cannot move the cursor to any line below 24.
    o   Examination of absolute location 0:484 (rows) shows 0x2B (43 lines).

My question is this:  Is it us, Quadram, or both?  We have called Quadram,
and they say, "The QuadEGA is 100% compatible .... Lotus runs fine in 43
row mode .... we can't provide that type of support (BIOS discussion)".
In short, Quadram technical support is useless.

Any help, phone, net or email, would be greatly appreciated.

Thanks in advance,

John Allen
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NetExpress Communications, Inc.      seismo!{sundc|hadron}!netxcom!jallen
1953 Gallows Road, Suite 300         (703) 749-2238
Vienna, Va., 22180
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