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From: kamath@reed.UUCP (Sean Kamath)
Newsgroups: net.micro.apple
Subject: Re: Apple //c ROMs
Message-ID: <4411@reed.UUCP>
Date: Fri, 31-Oct-86 13:48:42 EST
Article-I.D.: reed.4411
Posted: Fri Oct 31 13:48:42 1986
Date-Received: Mon, 3-Nov-86 22:39:34 EST
References: <550@husc6.HARVARD.EDU>
Reply-To: kamath@reed.UUCP (Sean Kamath)
Distribution: net
Organization: Reed College, Portland, OR
Lines: 71

In article <550@husc6.HARVARD.EDU> nakada@husc4.UUCP (paul nakada) writes:
>I am thoroughly
>tired of the runaround I get at "authorized apple dealers" who look
>puzzled at the thought of "OLD" apple //c roms..  
>Thanks....  Paul Nakada
>

I suggest you make a copy of this and take it to you dealer.  This is
for everyone who might ever have this problem.

Tell your dealer to look in his "Apple Service Programs", section
"product notices".  The current rev is 8/1/86

On page 8.1.2:

-------------------------------------------------------------------------

Apple IIc, ROM Upgrade for UniDisk 3.5 - ODL660   (Anounced May 86)


A new moniter ROM is required in order to utilize the a UniDisk 3.5 with
an Apple IIc.  Apple IIc systems have serial numbers like F605XXX.  NOTE:
Those systems with the first three numeric characters higher than 605 
contain the new ROM.  These systems do not require an upgrade to be
campatible with UniDisk 3.5.  For example, F606XXX indicates a system
containing the new ROMS.  These systems are also identified by this icon
label on the back panel: [Apple left it out :-)]

Customers who purchased Apple IIc systems with serial numberrs lower than
F6055XXX and who purchase the UniDisk 3.5 require a ROM upgrade.
Exchange the customer's logic board with an upgrade service board free
of charge.

You will be reimbursed for this exchange as a warranty transaction.  To
obtain reimbursement, submit serial numbers of both the Apple IIc and
the UniDisk on an SRO stating the authorization code "ODL660" on the
OTHER line in the warranty information section.


NOTE:  The Service Stock upgrade program announced at product
introduction has expired.

-------------------------------------------------------------------------


I suggest that Authorized Apple Dealers read this section more often,
rather than concentrating on sales alone.  Also, to the cutomer, it is
often very helpful to talk to the technician, not the sales rep, as the
technician is much more like to understand intelligent questions (well,
maybe you better edit this a little :-))


________________________________________________________________________________

Sean Kamath

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US Snail:  Box 395 Reed College,
           Portland, OR  97202
           (503) 239-7458

These are not the fastest or best paths, just the easiest to use.
I hope they work. (Most notably the US Snail Service :-)