Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!seismo!lll-crg!lll-lcc!pyramid!voder!apple!north From: north@apple.UUCP (Donald N. North) Newsgroups: net.micro.mac Subject: Re: Apple, just give me what I want! Message-ID: <220@apple.UUCP> Date: Fri, 17-Oct-86 04:37:23 EDT Article-I.D.: apple.220 Posted: Fri Oct 17 04:37:23 1986 Date-Received: Fri, 17-Oct-86 22:15:51 EDT References: <298@killer.UUCP> <783@hope.UUCP> <2152@curly.ucla-cs.ARPA> Reply-To: north@apple.UUCP (Donald N. North) Organization: Apple Computer, Inc. Lines: 58 In article <2152@curly.ucla-cs.ARPA> feldy@chiron.UUCP (Bob Felderman) writes: >In article <783@hope.UUCP> corwin@hope.UUCP (John Kempf) writes: > >>You can keep dreaming. From what I have experienced, and from >>what I have heard from some (former) apple developers, They >>couldn't care less. >> >>Sure, apple is on the net. Anyone ever got them to say anything? >>Anyone ever tried to talk to apple in the recent past? > >I have found "apple" to be very responsive. In particular Larry Rosenstein > has been great. He's answered every question I have asked, >and he has done it promptly. > > Not everyone at apple could "care less". > There is a fairly large contingent of people here at Apple that are regular readers of the various newsgroups, especially those concerned with Apple products. We try to answer, when appropriate, *technical* questions about *officially announced* Apple products. Larry Rosenstein has been one of the more notable examples of providing accurate technical information. As a rule, we WILL NOT acknowledge, confirm, deny, or otherwise comment on any unannounced Apple products, rumored or otherwise. So don't expect any postings EVEN COMMENTING on any rumors that are floating around the net. We do listen to feedback concerning our products, and will answer questions when we have the time (and know the answer!). However, all of us that regularly listen in on USENET do have other jobs - we aren't dedicated technical support people who do nothing except answer questions concerning our products. The Apple Technical Support Group does this on the telephone full time; it's their job. (BTW, we here don't always know the exact answer to a lot of the questions that float by; some take a fair amount of research to track down - which we don't usually have the time to do). But we do care. As a side note, our VAX/UNIX news software was 'broken' for a long period of time in that postings to the net would seem to go out, but really didn't. This was one major reason why we were apparently so quiet for a while. Our CSNET connection is also again working (after a machine swap). I hope this (not so) little explanation confirms that we here at Apple do care what you people think about our products. Keep those cards and letters comin' in! Donald North Apple Computer, Inc. Advanced Development Group UUCP: {nsc,dual,sun,voder,ucbvax!mtxinu}!apple!north CSNET: north@apple.CSNET, north%apple@CSNET-RELAY -- Donald North Apple Computer, Inc. Advanced Development Group UUCP: {nsc,dual,idi,voder,ucbvax!mtxinu}!apple!north CSNET: north@apple.CSNET, north%apple@CSNET-RELAY