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Path: utzoo!watmath!clyde!cuae2!ltuxa!we53!wucs!slu70!guy
From: guy@slu70.UUCP
Newsgroups: net.micro.pc
Subject: Mail-order companies
Message-ID: <317@slu70.UUCP>
Date: Mon, 20-Oct-86 13:01:15 EDT
Article-I.D.: slu70.317
Posted: Mon Oct 20 13:01:15 1986
Date-Received: Wed, 22-Oct-86 06:03:42 EDT
Organization: Saint Louis University, St. Louis, MO
Lines: 19
Keywords: How to strangle someone over the phone

People have been discussing problems with mail-order firms so I thought I'd put
my two cents in (I just got off the phone and I'm still warm). The company in
question is Warehouse Data Products. I ordered a Microsoft C compiler and a
generic serial port in late August. The compiler arrived in reasonable time
given that Microsoft may not have shipped them promptly. Two months later, I've
yet to recieve the serial port. Several phone calls have elicited various
responses including the latest which was that it would be sent out today.
I'll believe it when I see it. They appear to me to have a very poorly organized
bookkeeping system and/or inventory control. They also have a nasty habit of
telling you they'll call you back tomorrow and not doing so. If you are thinking
of ordering from them, my experience may provide some food for thought. I
don't know whether all their customers get treated this way but they will get
no more of my business.

On a related issue. My C compiler came with no users guide and two library
manuals. As instructed by MS, I returned the extra library manual but no
sign of the users manual as yet (around two weeks or so). Is this normal
turn-around for MS on a problem of this sort. The compiler isn't much use
as it is.