Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Path: utzoo!lsuc!dave
From: dave@lsuc.UUCP
Newsgroups: comp.dcom.modems
Subject: Re: An interesting modem problem
Message-ID: <1401@lsuc.UUCP>
Date: Mon, 17-Nov-86 13:35:59 EST
Article-I.D.: lsuc.1401
Posted: Mon Nov 17 13:35:59 1986
Date-Received: Tue, 18-Nov-86 18:51:38 EST
References: <128@gaia.UUCP> <22449@rochester.ARPA>
Reply-To: dave@lsuc.UUCP (David Sherman)
Organization: Law Society of Upper Canada, Toronto
Lines: 20
Summary: get onto a different exchange, if you can

ciaraldi@rochester.UUCP (Mike Ciaraldi) writes:
>So, the question is:  What can the average person do about this
>sort of problem?  Does complaining to the local telephone company
>help?  In my case I was finally able to track down the right person,
>but it took over a year (part time).  They are going to be looking into
>it for me.

We had the problem in one of our out-of-town offices, and got it
fixed by getting onto a different 3-digit prefix.  I don't know
about the U.S., but here, there are usually multiple prefixes available
within a particular area. What we asked for, in fact, was to be
switched to Touch-Tone dialing, which required an upgrade from
the old exchange the line was on, to a more modern one which supports
tone dialing and, incidentally, has fewer problems with line noise.

Dave Sherman
The Law Society of Upper Canada
Toronto
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{ ihnp4!utzoo  seismo!mnetor  utai  hcr  decvax!utcsri  } !lsuc!dave