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Path: utzoo!mnetor!seismo!mimsy!aplcen!cp1!bpa!cbmvax!andy
From: andy@cbmvax.cbm.UUCP (Andy Finkel)
Newsgroups: comp.sys.amiga
Subject: Re: The day time stopped
Message-ID: <1046@cbmvax.cbmvax.cbm.UUCP>
Date: Wed, 3-Dec-86 11:29:25 EST
Article-I.D.: cbmvax.1046
Posted: Wed Dec  3 11:29:25 1986
Date-Received: Thu, 4-Dec-86 06:14:20 EST
References: <264@umnd-cs.UUCP>
Reply-To: andy@cbmvax.UUCP (Andy Finkel)
Distribution: net
Organization: Commodore Technology, West Chester, PA
Lines: 56

In article <264@umnd-cs.UUCP> jwabik@umnd-cs.UUCP (Jeff Wabik) writes:
>I recently have noticed that the "real time" clock on my Amiga no 
>longer is functioning.
There are two possibilities here.  We get a tick from the power line
at line frequency and feed it into one of the 8520s.  Either your
power supply has problems, the trace is broken from the supply
to the 8520, or
Amongst the three possibilities are
1) broken power supply
2) broken connection
3) broken 8520

>
>The lame individuals at my local dealership won't help, and I'm not
>even sure what the official CBM "return the machine to us so we
>can fix it and give you a big bill" or warranty policies are.  I'd like to rip
>open off the top cover and wiggle all the chips (a succssful 
>tactic with other hardware I've owned), but I'm afraid of voiding
>the warranty.  
>

If its under warranty, the dealer should help you.  Is it no help,
or just an insistence that it must be sent back for repairs ?

>As it stands, everything works fine except for the clock, so I can
>survive, but I'd like to repair the machine without having to mail
>it in.  (as I use it daily, and can't live without ..)  
>
>Questions:
>
>4)  What is the warrany period on the Amiga system unit?
I've thrown out my little card long ago.  I hope you haven't :-)

>5)  Will ripping off the cover of my machine void the warranty?

Maybe, maybe not.  It depends on how carefully you do it, and
whether or not the service guys downstairs are reading news today.

>6)  What is the official CBM return/repair policy?  (Who,what,when,where)
>7)  What is turn-around time on repairs (sent back to CBM)?
Call Commodore West Chester, Service department, 215-431-9100
for details, if you decide to send it back.

			andy finkel
-- 

			andy finkel
			Commodore/Amiga
			{ihnp4|seismo|allegra}!cbmvax!andy
		or	 pyramid!amiga!andy

Any expressed opinions are mine; but feel free to share.

I disclaim all responsibilities, all shapes, all sizes, all colors.

"Never make anything simple and efficient when it can be complex and wonderful."