Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!watmath!clyde!rutgers!seismo!sundc!netxcom!jallen From: jallen@netxcom.UUCP Newsgroups: comp.sys.ibm.pc Subject: Re: Prentice-Hall's Return Policy Message-ID: <279@netxcom.UUCP> Date: Fri, 23-Jan-87 17:13:19 EST Article-I.D.: netxcom.279 Posted: Fri Jan 23 17:13:19 1987 Date-Received: Sat, 24-Jan-87 06:46:15 EST References: <1646@ihlpl.UUCP> <7318@elsie.UUCP> <30@umich.UUCP> Reply-To: jallen@netxcom.UUCP (John Allen) Organization: NetExpress Communications Inc. Vienna, Va. Lines: 26 In article <30@umich.UUCP> jtr485@umich.UUCP (Johnathan Tainter) writes: >In article <7318@elsie.UUCP>, ado@elsie.UUCP writes: >> > Let's say I purchase MINIX, only to find that my IBM/AT-clone falls >> > in the 20% that Andy said MINIX would not run on. Will Prentice-Hall >> > graciously accept the return of the software? >> > Ira Dworkin >> Let's say I purchase UNIX, only to find that my IBM/AT-clone falls >> in the percentage of machines that UNIX would not run on. Will AT&T >> graciously accept the return of the software? >If AT&T were marketing UNIX for 100 bucks a pop you bet your balls they would. >Good and cheap p.r. is hard to come by. >At the higher pricing scheme, it is expected more caution will be taken, >and total sales will be smaller thus the frequency of this occurence will go >down. That makes a refunding policy cost prohibitive. >--j.a.tainter Couldn't the opposite argument be made? I'd be mightily displeased if I couldn't return a multi-hundred dollar product that wouldn't perform on my machine. John Allen ========================================================================= NetExpress Communications, Inc. seismo!{sundc|hadron}!netxcom!jallen 1953 Gallows Road, Suite 300 (703) 749-2238 Vienna, Va., 22180 =========================================================================