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From: lrj@batcomputer.tn.cornell.edu (Lewis R. Jansen)
Newsgroups: comp.periphs,comp.misc
Subject: Re: Fuji Super Eagle Problems
Message-ID: <357@batcomputer.tn.cornell.edu>
Date: Fri, 6-Mar-87 15:52:26 EST
Article-I.D.: batcompu.357
Posted: Fri Mar  6 15:52:26 1987
Date-Received: Sun, 8-Mar-87 07:36:05 EST
References: <493@savax.UUCP> <735@godot.UUCP> <268@fathom.UUCP> <1849@cit-vax.Caltech.Edu> <269@fathom.UUCP>
Reply-To: lrj@batcomputer.UUCP (Lewis R. Jansen)
Organization: Lab of Atomic and Solid State Physics, Cornell University
Lines: 42
Keywords: Disk failures
Xref: mnetor comp.periphs:248 comp.misc:316

In article <269@fathom.UUCP> mra@fathom.UUCP (Mark R. Abbott) writes:
>[... long discussion of bad Super Eagles ...]
>heads he claimed).  Since the Super Eagle and the 2344 both use thin film
>technology, he thinks the same problem will crop up in 2344.  Could be
>a bit of sour grapes towards SI.


	  The story i hear from Secure Data (another marketting company)
	is thus:

	  The problems with the Super Eagles is due to the head interlock
	not doing its job well enough.  Seems that Fuji uses a magnetic
	lock on the SEs, which wasn't strong enough to hold in particularly
	bad shipping conditions.  The heads would pop off the landing
	zone, do a dance on the platters, and pop back.  The symptoms
	were an increasing number of bad blocks showing up everywhere.

	  When a new HDA is shipped to replace the bad one, it gets an even
	worse treatment as it's all alone in its box; none of the mountings
	to take any of the shock.  So the problem is suddenly on the
	new HDA too.  In any case, this was supposedly only the problem
	in something like 2% of the disks.  Has anyone here had problems
	with Super Eagles that were NOT purchased from SI?

	  Fuji has supposedly fixed this problem, and it shouldn't happen
	again.  In addition, the 2344s are supposed to be physically almost
	identical to the 2333s, except there are 27 R/W heads, and fewer
	cylinders.

	  Please note that the above information was obtained from a
	source who certainly has (a) an interest in selling us disks,
	and (b) an interest in NOT selling us bum disks, as we're buying
	an extra four years worth of service contract in the purchase
	price (we're getting 1 year free).  I also have no connection
	with Secure Data except as a happy customer (we bought a pair
	of 2333s a little while back).

-- 
				-- Lewis R. Jansen, LASSP Systems Grunt
					lrj@lasspvax.tn.cornell.edu
					  ...!cornell!lasspvax!lrj
	The above opinions are for sale or rent.  Inquire within.