Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!watmath!clyde!rutgers!daemon From: daemon@rutgers.UUCP Newsgroups: comp.sys.amiga Subject: Pls send to Amiga list (net.micro.amiga?) Message-ID: <1042@rutgers.RUTGERS.EDU> Date: Sun, 22-Feb-87 16:28:33 EST Article-I.D.: rutgers.1042 Posted: Sun Feb 22 16:28:33 1987 Date-Received: Mon, 23-Feb-87 03:38:15 EST Sender: daemon@rutgers.RUTGERS.EDU Lines: 40 From: Hi folks, I'm quite angry on Commodore support policy since this week. Suddenly my Amiga refused to read any diskette anymore. No kickstart, nothing. My dealer said, it probably was caused by my printer, a Star X10. These printers seem to spontaneously start giving 12 V signals over the parallel port. This caused one of the CIA's in the Amiga to crash. 1. Does anybody know the problem with the STAR printers? 2. Is there any way to avoid the printer ruining my CIA's? Maybe putting a buffer in between? Ok, I can believe this happening. But then? Replacing the CIA I should suggest. Nope. Commodore doesn't supply spare CIA's to customers nor their dealers. The only thing I could do is sending the Amiga to the Commodore Service Dept where they would replace the CIA and send it back. This takes about 3 weeks in Holland. As I needed the Amiga very badly (I'm working on a electronic paper for our Cable TV) we searched for another solution. We think we found it in exchanging the two CIA's. The disk-unit now works again but I'm afraid now something else wont work, although I really don't miss some function in the Amiga right now. 3. What about this kind of service? Is this normal? Cant I get the CIA from CA? ( With the C64 the 6526 could be gotten in exchange of the old one. 4. Does anybody know what may happen now? What is the 2nd CIA meant for and in particular the lines which now are ruined by the exchange? The 2nd disk- drive maybe? What does it mean for 3d and 4th? I think this all shows Commodore's service policy is not so good. Any other ppl with experiences like this? CA pls respond too.... Wiel Maessen Agricultural University Wageningen. The Netherlands.