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From: john@viper.UUCP
Newsgroups: comp.sys.atari.st
Subject: Re: r.e. Simons comments of 20 Feb '87...
Message-ID: <576@viper.UUCP>
Date: Mon, 23-Feb-87 00:43:18 EST
Article-I.D.: viper.576
Posted: Mon Feb 23 00:43:18 1987
Date-Received: Tue, 24-Feb-87 01:33:05 EST
References: <8702220708.AA17612@ucbvax.Berkeley.EDU>
Reply-To: john@viper.UUCP (John Stanley)
Organization: DynaSoft Systems
Lines: 28

I have also had experiences similar to the ones described by Scott Udell
with the "old Atari" and the "new Atari".  The old Atari was a company
that would provide good useful information to the people who beleived
in them.  The new Atari seems to only care about the monthly profit/loss
sheet and doesn't seem to think they owe anything to anyone below the
million dollar a year development companys.

  I'm tired of weak documentation and no answers from the only source
quaified to give them.  I know Atari is trying to rebuild, but ignoring
the users and building a backlog of hostility isn't going to produce
profits.

  I've said it befor and I'll say it again.  The users (-any- user, not
just the peole who shell out $300 for a substandard "developers" kit)
deserve at -minimum- a COMPLETE technical reference manual with a good
index which documents -ALL- (can you say "ALL" boys and girls?) system
calls -and- bugs.  This manual should be available thru any local Atari
dealer and shouldn't cost anything near $300.  ($30-50 would be my guess.)

  I could list over 25 people I know personaly who bought the ST because
of 1st word.  What does Atari do?  They drop 1st-Word from the newer
machines to cut costs....  (sigh)

  Doesn't -anyone- at Atari read these messages?
  How can we get them to listen??
  Don't they care that users and developers are starting to get angry?

  Any ideas??