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From: neil@atari.UUCP
Newsgroups: comp.sys.atari.st
Subject: Re: (none)
Message-ID: <577@atari.UUCP>
Date: Tue, 3-Mar-87 16:45:56 EST
Article-I.D.: atari.577
Posted: Tue Mar  3 16:45:56 1987
Date-Received: Fri, 6-Mar-87 04:43:37 EST
References: <8703010126.AA29928@titan.rice.edu>
Organization: Atari Corp/Mktg
Lines: 26

In article <8703010126.AA29928@titan.rice.edu>, bro@RICE.EDU (Douglas Monk) writes:
> Subject: Early 520ST Keyboard problem
>
> He went to the store where he bought it ( where they seemed familiar with
> the problem, apparently ) and was told that since it was past the warranty
> period, the only fix available was to get the keyboard replaced at $150.
> 
> His question is : isn't there some other way to fix this problem? If not,
> is the store gouging him on the price? Could he get the fix cheaper from
> Atari?

If someone sends an out-of-warrantee ST to Atari, the charge for a complete
replacement of the unit is only $95.  We can't control the prices charged by
service centers, but in this case it seems to be a bit out of line.

The $95 charge includes return shipping, and will get your friend the latest
rev of the ST from our warehouse, including ROMs and modulator.

The address is: Atari Corporation, 390 Caribbean Dr., Door 17, Sunnyvale CA
94088, Attn: Out-of-Warrantee Service.

-- 
--->Neil @ Atari    ...{hoptoad, lll-lcc, pyramid, imagen, sun}!atari!neil

BIX: neilharris		CIS: 70007,1135		Delphi: NEILHARRIS
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