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From: jmg@cernvax.UUCP
Newsgroups: comp.sys.atari.st
Subject: Re: Interesting
Message-ID: <452@cernvax.UUCP>
Date: Thu, 12-Mar-87 11:49:59 EST
Article-I.D.: cernvax.452
Posted: Thu Mar 12 11:49:59 1987
Date-Received: Sun, 15-Mar-87 13:53:44 EST
References: <448@cernvax.UUCP> <621@atari.UUCP>
Reply-To: jmg@cernvax.UUCP ()
Distribution: world
Organization: CERN European Laboratory for Particle Physics, CH-1211 Geneva, Switzerland
Lines: 20

In article <621@atari.UUCP> leavens@atari.UUCP (Alex Leavens) writes:
>  The HitchHiker's Guide to the BIOS, which is part of the Developer's
>Kit.  You buy the Developer's Kit from us.  Contact Cindy Clavern at
>Atari.

I don't want the bl--dy developers kit. I want proper technical
documentation from Atari.

Quote from the editorial of a UK computing journal (serious):-

Another worrying sign is a survey of 2000 xxxx users carried out by
Marplan for xxxx, which showed that while they were more satisfied
with their suppliers in 1986 than in the previous year, they are
still far from happy with the quality of its documentation.
Documentation is not glamorous, nor is it a big moneyspinner for
manufacturers. But to the user it is all-important.

If suppliers want to sell more machines to a user base that has eaten
its fill of glamour and jargon, they will have to start to concentrate
on improving services like documentation and maintenance.