Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!watmath!clyde!rutgers!lll-lcc!seismo!nbires!hao!noao!hsi!tankus From: tankus@hsi.UUCP Newsgroups: comp.sys.ibm.pc Subject: Re: Reliability of PC Mail-Order Dealers Message-ID: <500@hsi.UUCP> Date: Fri, 20-Feb-87 08:18:03 EST Article-I.D.: hsi.500 Posted: Fri Feb 20 08:18:03 1987 Date-Received: Sun, 22-Feb-87 07:45:05 EST References: <1115@sphinx.UChicago.UUCP> <1117@ethos.UUCP> Distribution: na Organization: Health Systems Int., New Haven, CT. Lines: 50 > In article <1115@sphinx.UChicago.UUCP> tod4@sphinx.UChicago.UUCP (phillip a todd) writes: > > > > > > > > > >Thanks to all of you who responded to my query about the > >reliability of PC mail-order dealers <1058@sphinx.UChicago.UUCP>. > >What follows is a summary of comments and experiences relayed to > >me by contributors to the net. Any comments not in quotation marks > >are my own. I hope some of you find this info as useful as I did. > > : > > : > > etc... > > > >Phillip Todd > > > I couldn't beleive that Norteastern Software wasn't mentioned. This is going > to sound like complaining, and in part it is, but it's more of a warning to > others not to deal with them. In July of last year, I ordered a PC Mouse from > them. I had dealt with other mail-order companies and I knew to wait it out, > but after 2 months I got wrestless. I had heard that they were unreliable and > I was getting concerned. I call the tech support line (just the toll free line, > but the telephone company charges for it), and asked for the status on my > order. They told me they were still waiting to get it from the supplier and it > was only a matter of days. After about a month of this, I decided to cancel my > order. Text deleted for brevity. A buddy of mine just cancelled a order with 47thSt for similar reasons. He ordered an Epson Equity II in a standard configuration. They promised delivery in 10 days. After almost 4 1/2 weeks of phone calls and haggling, he threw in the towel. Now, I know there are probably many of you who have had good experiences with 47thST. That's great. I am merely stating what happened in this particular case. Cheers! -- -- Ed. Net : {noao!ihnp4!yale!}!hsi!tankus Snail: Health Systems Int'l, 100 Broadway, New Haven, CT 06511 Bell : (203) 562-2101