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From: brescia@CCV.BBN.COM.UUCP
Newsgroups: mod.protocols.tcp-ip
Subject: Re: Congestion (HDH blocking)
Message-ID: <8702130034.AA08085@ucbvax.Berkeley.EDU>
Date: Thu, 12-Feb-87 16:33:37 EST
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Posted: Thu Feb 12 16:33:37 1987
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>     Second, there seems to be a bug in the HDH code of the PSNs 

>     I have tried to contact BBN about the second problem, since it is a bug
>     in their software, but I keep getting the run-around.

Bill,

To answer the specific question, you should call the NOC and refer to
SR-86-03583 (eighty-six dash zero-three-five-eight-three).  This is a previous
report of the same problem, and they should be tracked together.  For some
reason, what you said and what they heard were not sufficient to make the
connection.

In general, if the people you talk do not understanding what you are
saying, you need to talk to someone who does.  I don't think that sort of
escalation path exists yet in the call-in procedures.  It probably should.

I would prefer to see problems like this solved before you have to get up in
the widest possible forum and shout.  This shout should lead to the fix for
your problem, however, so keep in mind

"If you don't get grease, squeek louder."  - paraphrase from A. Wheel

regards,
Mike