Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!utgpu!water!watnot!watmath!clyde!cbatt!ihnp4!occrsh!erc3ba!erc3bb!cord!desoto!packard!edsel!granjon!io!caelum!ariel!mtune!mtuxo!homxb!houxm!homxc!rps From: rps@homxc.UUCP Newsgroups: comp.sys.ibm.pc Subject: Re: Cooling down (more on IBM PS/2) Message-ID: <199@homxc.UUCP> Date: Thu, 9-Apr-87 09:49:35 EST Article-I.D.: homxc.199 Posted: Thu Apr 9 09:49:35 1987 Date-Received: Sat, 11-Apr-87 16:43:38 EST References: <1750@isis.UUCP> Distribution: world Organization: AT&T Bell Laboratories, Holmdel Lines: 55 Summary: I think IBM #$#%% In article <1750@isis.UUCP>, dragheb@isis.UUCP writes: > I guess my last couple of articles have been pretty harsh on IBM. > I suppose they are not as bad as I make them out to be in those > articles. But I have a question (I have received some mail on > this subject): > > Am I the only one out here who is not 100% satisfied with the > way the PC market has gone (a direct result of IBM) ? I am continually amazed that IBM can continue to sell products to new customers. IBM is a company that has a publically known and discussed strategy of enticing a prospective customer with marketing into an initial purchase, and then LOCKING them into ONLY IBM maintainence, software and upgrades, and RAPING them for the next N years. Even though people discuss and write articles about the FUD (Fear Uncertainty and Doubt) policy IBM practices toward its customers, new customers still show up eagerly waiting for their turn to get screwed. Only with the PC has IBM been unable to practice FUD. Amazingly, there was a near rebellion over the unavailable, proprietary modem in the Convertible. Usual pracitice is for IBM to just shove that sort of thing down the customer's throat. Even with the PC market as it is IBM still gets away with outragous acts that even major magazines like PC Week complain about. For example, refusal to fix, or sometimes even acknowledge, bugs in their BASIC language. Who in their right mind would do business with these people. Buy from IBM and you are guaranteed to get: pluses minuses ----------- ------------- compatibility mediocre technology service for ever low reliability, short warranty high price Take-it-or-leave-it attitude Any one care to add to this list? You want compatibility? Buy a COMPAQ or a Kaypro! Epson gives a 1 year warranty. Don't worry about service for ever, the technology will be out of date in 10 years! Can anyone out there explain why an individual (not a corporation, they have all kinds of considerations that have nothing to do with sensible decisions) would buy an IBM PC anything? Masochistic answers are not valid. Russ Sharples homxc!rps NOTE: The diatribe above in NO WAY reflects the opinions of AT&T who sells the product being discussed. These opinions are my own and the results of un-scientific and highly irregular analysis methods.