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From: dgold@apple.UUCP
Newsgroups: comp.sys.mac
Subject: Re: Disk Drive Won`t Eject #!?#!?
Message-ID: <559@apple.UUCP>
Date: Wed, 25-Mar-87 13:17:38 EST
Article-I.D.: apple.559
Posted: Wed Mar 25 13:17:38 1987
Date-Received: Fri, 27-Mar-87 04:24:27 EST
References: <420@euclid.warwick.UUCP>
Reply-To: dgold@apple.UUCP (David Goldsmith)
Organization: Apple Computer Inc., Cupertino, USA
Lines: 29
Keywords: 800K Drive

In article <420@euclid.warwick.UUCP> jdm@warwick.UUCP (Jim Meiss) writes:
>	My recently upgraded Mac 512E is having problems with 
>the internal drive. Here`s what happens: 
>intermittently a disk will not eject completely.
>Instead it stickes out of the Mac about 1/8 inch, and there is
>some mechanism in the drive which won`t allow me to manually
>pull the disk out.
>...My drive is still under warrenty, but naturally
>they want to charge me for the labour of replacing it (at about
>$60/hour!!!!)

Your dealer has a pretty strange idea of what "warranty" means if he wants
to charge you for labor for repairs done under warranty.  You might want to
check the text of your warranty to see exactly what's covered.

It sounds like your new drive was not properly mounted in the Mac's frame.
If the 800K drives are not properly aligned with the frame and the front
bezel, it can cause friction which in turn causes ejection to fail as you
describe.  Your dealer should make sure that the drive is properly mounted
and aligned.
-- 
David Goldsmith
Apple Computer, Inc.
MacApp Group

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