Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Path: utzoo!utgpu!water!watnot!watmath!clyde!rutgers!lll-lcc!ames!ucbcad!ucbvax!decvax!decwrl!labrea!Shasta!mrh
From: mrh@Shasta.UUCP
Newsgroups: comp.sys.mac
Subject: Re: Disk Drive Won`t Eject #!?#!?
Message-ID: <1435@Shasta.STANFORD.EDU>
Date: Wed, 25-Mar-87 12:03:53 EST
Article-I.D.: Shasta.1435
Posted: Wed Mar 25 12:03:53 1987
Date-Received: Fri, 27-Mar-87 05:18:09 EST
References: <420@euclid.warwick.UUCP>
Organization: Stanford University
Lines: 37
Keywords: 800K Drive

In article <420@euclid.warwick.UUCP>, jdm@warwick.UUCP (Jim Meiss) writes:
> 
> 	My recently upgraded Mac 512E is having problems with 
> the internal drive. Here`s what happens: 
> intermittently a disk will not eject completely.
> Instead it stickes out of the Mac about 1/8 inch, and there is
> some mechanism in the drive which won`t allow me to manually
> pull the disk out.
....
> 	Has anyone else experienced this problem? Any suggestions on 
> how to fix it? My drive is still under warrenty, but naturally
> they want to charge me for the labour of replacing it (at about
> $60/hour!!!!) 
> 			jdm@uu.warwick.ac.uk (UUCP) \
> 			jdm@ubu.warwck.AC.UK (ARPA) /

    Just yesterday we did some surgery on a disk which had exactly
the problems you had. I don't recommend doing this if you aren't familiar
with taking the Mac apart but YES we were able to bend a part to enable the
drive to eject disks more easily. When we were assembling the Mac back together
we noticed that the drive was not originally well centered on the hole 
intended for the disk so we loosened the whole cage from the front until and
slid it down just a bit (where it should have been in the first place). 
The alignment is now much better and so far I've had no stuck disks. Previously
disks with no labels would be difficult to eject and I had to use the dreaded
paper clip.
   It is hard for me to believe that the people who want to charge you labor
for fixing your disk while your upgrade is under warrenty are not trying
to rip you off. If it is an official Apple dealer then I believe their time
is paid for by Apple if they are doing warrenty work on your Mac. I would
call another dealer to find out what their policy is.
David Gelphman                  BITNET address: DAVEG@SLACVM
Bin #88 SLAC                    ARPANET address:  DAVEG@SLACVM.BITNET
Stanford, Calif. 94305          UUCP address: ...psuvax1!daveg%slacvm.bitnet
415-854-3300 x2538
usual disclaimer #432 applies: my employer apologizes for the fact
that I have access to this net.