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From: kdf@ihlpa.UUCP.UUCP
Newsgroups: comp.dcom.telecom
Subject: Submission for mod-telecom
Message-ID: <8704130636.AA18270@cuae2.ATT.COM>
Date: Sat, 11-Apr-87 22:20:29 EST
Article-I.D.: cuae2.8704130636.AA18270
Posted: Sat Apr 11 22:20:29 1987
Date-Received: Sat, 18-Apr-87 00:29:29 EST
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Path: ihlpa!kdf
From: kdf@ihlpa.ATT.COM (Ken Frantzen)
Newsgroups: mod.telecom
Subject: Re: Dial '1' for faster service
Message-ID: <3571@ihlpa.ATT.COM>
Date: 12 Apr 87 03:20:29 GMT
References: <8704080219.AA19687@seismo.CSS.GOV>
Reply-To: kdf@ihlpa.UUCP (Ken Frantzen)
Distribution: world
Organization: AT&T Bell Laboratories
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In article <8704080219.AA19687@seismo.CSS.GOV> robert@rabbit1.UUCP writes:
>Subject: Re: Got message to press '1' for faster service
>> 
>> Does anyone know what this means? How will pressing '1' at that point give
>> me faster service? I was unable to discern any difference with or without.
>
>I assumed it was an on-site system at the mutual fund company.  It may 
>have been done by AT&T or their local BOC, however.  Would surprise me, though.

This is an AT&T service offering. AT&T's Direct Services Dialing Network
Services Complex sitting behind a 4ESS(tm) Switch detects your DTMF '1',
plays the oral menu and, based on your subsequent digit selection, routes
you to the desired service center. If you don't have a DTMF phone, an
attendant will process your request.