Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!seismo!rutgers!mit-eddie!genrad!panda!jgc From: jgc@panda.UUCP (Joseph G. Chin) Newsgroups: comp.sys.apple Subject: (BAD EXPERIENCE) 47th St. Photo and Computer Message-ID: <2733@panda.UUCP> Date: Thu, 23-Apr-87 08:42:25 EST Article-I.D.: panda.2733 Posted: Thu Apr 23 08:42:25 1987 Date-Received: Sat, 25-Apr-87 09:36:04 EST Reply-To: jgc@panda.UUCP Distribution: world Organization: GenRad, Inc., Concord, Mass. Lines: 39 Hello Everyone, I had submitted the following E-mail to see if anyone else was having the problems that I had with 47th Photo and Computers. " Has anyone ever dealt with 47th St. Photo in New York? I ordered something from them and have been waiting for the past FOUR weeks! They keep telling me that the item is in and I should receive it in 2 to 3 days. NOTHING! I can't even get thru to them on their phone lines! Has anyone ever had these problems with them? I can't even get thru to cancel the order! " I had called my credit card company to see if 47th St. Photo had charged for the product that I had yet to receive. Sure enough they did! Someone on the net suggested that I send a letter to them instead of trying to call them. They have 8 to 9 different phone lines and I could not get thru at all! They finally called me back after receiving my letter to let me know that the product was NEVER in stock! I was able to get thru once, talked to the manager, and was assured that my order was in stock and that I would be receiving it in 2 to 3 days. So finally after TWO MONTHS OF WAITING, at least 30 UNSUCCESSFUL PHONE CALLS, BEING LIED to BY THE MANAGER of the mail-order department, and being CHARGED FOR SOMETHING I NEVER RECEIVED, I end up with just a phone call telling me that I will be receiving a refund to my credit card for all my troubles. Not even an apology! GOOD DEAL, huh? LET'S HEAR IT FOR 47th St. Photo and Computer !!!!!!! After such a REWARDING and ENRICHING experience, I could NEVER ever recommend anyone to ever buy or order anything from them! I'm sorry but, HELL, they deserve it! Buyers, REALLY BEWARE!! P.S. I FINALLY received their catalog today! In disgust I lit fire to and it'll take about TWO months for the smell to clear!!