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From: chuq%plaid@Sun.COM (Chuq Von Rospach)
Newsgroups: comp.sys.mac
Subject: Re: Subscribing to MacUser (warning)
Message-ID: <17304@sun.uucp>
Date: Fri, 24-Apr-87 10:59:43 EST
Article-I.D.: sun.17304
Posted: Fri Apr 24 10:59:43 1987
Date-Received: Sat, 25-Apr-87 20:42:49 EST
References: <17141@sun.uucp> <2039@hoptoad.uucp>
Sender: news@sun.uucp
Reply-To: chuq@sun.UUCP (Chuq Von Rospach)
Organization: Fictional Reality, uLtd
Lines: 30

>I'm a charter subscriber to this magazine.  They're
>real good at soliciting early renewals, offering a
>discount for same.  I went for one... net result?
>2 subscriptions.

>Combine this with Chuqui's warning about authoring
>for them, and it's obvious they're constipated
>on both ends... input and output.

Well, improvement here may be in sight, Sunny.  MacUser has just changed
subscription fufillment houses effective with the most recent mailing. Be
aware that the magazine has NOTHING to do with subscription administrivia,
other than setting prices -- it is all done by nameless folks in windowless
buildings in places like Marion, Ohio or Boulder, Colorado.

Anyway, I noticed that they've switched from the #2 fufillment house (with
which I've had running battles over subscriptions over the years) to the
folks in Boulder. This means, among other things, that Change of Address
requests shipped in the last two months have probably been trashed, but that
all of the subscription problems will slowly fade.  Hopefully.

The folks in Boulder handle all the major magazines, and last I heard,
shipped over 1,000,000 pieces of mail per day out of their center.  Rather
amazing thought, that.  Anyway, get the NEW address and the NEW phone number
off the MacUser and start plugging away again.

chuq
Chuq Von Rospach	chuq@sun.COM		[I don't read flames]

There is no statute of limitations on stupidity