Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!seismo!rutgers!ames!ptsfa!well!espen From: espen@well.UUCP (Peter Espen) Newsgroups: comp.sys.mac Subject: Re: WARNING--512K UPGRADE!!! Message-ID: <2956@well.UUCP> Date: Sun, 26-Apr-87 20:32:21 EDT Article-I.D.: well.2956 Posted: Sun Apr 26 20:32:21 1987 Date-Received: Mon, 27-Apr-87 00:47:19 EDT References: Lines: 36 Summary: Don't blame APPLE for a screwed up dealer!! In article , cl1x#@andrew.cmu.edu (Chin-Yo Kenny Lin) writes: > > A sob story: > I went to my local Apple dealer (on campus) for a drive upgrade on my > 512K Mac, originally a 128K modified via 3rd party. The 512K upgrade worked > GREAT! I even had it running a ramdisk for 24 hours at a time without > trouble! > The sad part: the friendly dealer said to me, "Ken, you know, we've > got a problem. Your 512K upgrade was third party. We installed the upgrade > and it works fine. We can even test it out now if you want. But we can't > warranty the upgrade. This is Apple talking here." > So I asked, "no warranty even on the drive itself?" > "Nope." he said. > COME ON, WORM (I mean Apple)!! Just where do you get off? If the ROM itself > was defective, it would not be warranted???? > > And how about the drive??? Just what can the "unoffical" upgrade do to a > drive? The only thing I've seen doing dirty deeds with the drive is SOFTWARE > > > Once a non-Apple upgrade or mod is done to your Mac your Apple warranty is voided, that's true. But that doesn't prevent your WIMPY Apple DEALER from covering the 128K ROMS and 800K drive for the 90 day period. If the 128K ROMS or 800K drive did fail within that time frame, all your dealer would need to do is pull out the defective drive and/or 128K ROMS put in a good set and return the defective parts to APPLE for credit. Apple would have no way of knowing what sort of Mac those parts had been in. Sounds to me like you DEALER is using Apple's warranty policy as an excuse to give you the shaft!@ I guess I am just fortunate to have a reasonable, knowledgable dealer here in San Francisco. This is just another example that I've seen on the net recently, of people flaming off at Apple when actually they are getting the run around and the old shaft from their DEALERS!! An Apple dealer and APPLE are NOT one in the same!!