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From: schuster@dasys1.Dasys.COM.UUCP
Newsgroups: mod.telecom
Subject: Submission for mod.telecom
Message-ID: <8703292028.AA01420@dasys1.Dasys.COM>
Date: Sun, 29-Mar-87 15:28:38 EST
Article-I.D.: dasys1.8703292028.AA01420
Posted: Sun Mar 29 15:28:38 1987
Date-Received: Mon, 6-Apr-87 05:41:09 EST
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Approved: telecom@xx.lcs.mit.edu


Recently I had occasion to call Sony Customer Service in NJ on their WATS
line (800-222-SONY). Prior to ringing, I was greeted by the following
telephone-company-sounding recorded message:

"Thank you for calling. For faster service please press or dial '1' _now_".

Does anyone know what this means? How will pressing '1' at that point give
me faster service? I was unable to discern any difference with or without.

l\  /l'   _  Mike Schuster      {allegra,philabs,cmcl2}!phri!dasys1!schuster
l \/ lll/(_  Big Electric Cat  {bellcore,harpo,cmcl2}!cucard!dasys1!schuster
l    lll\(_  New York, NY USA                   {philabs}!tg!dasys1!schuster