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From: toma@tekgvs.UUCP
Newsgroups: rec.autos,rec.autos.tech,comp.misc
Subject: Re: Service at Dealerships (was: '86 Camaro Computer System)
Message-ID: <2293@tekgvs.TEK.COM>
Date: Fri, 15-May-87 10:19:27 EDT
Article-I.D.: tekgvs.2293
Posted: Fri May 15 10:19:27 1987
Date-Received: Sat, 16-May-87 21:33:25 EDT
References: <1580@Umunhum.STANFORD.EDU> <1034@codas.ATT.COM> <855@elrond.CalComp.COM>
Reply-To: toma@tekgvs.UUCP (Thomas Almy)
Organization: Tektronix, Inc., Beaverton, OR.
Lines: 19
Xref: utgpu rec.autos:1487 rec.autos.tech:774 comp.misc:498


A few suggestions on judging a service department without trying them out, 

1) Are they busy (could mean they are very good or very bad, but...)

2) Observe the customers at busy times: morning drop off for irate returns
   of unfixed cars, evening pickup for bad billing practices.  

Twenty years ago I had my new X (after 20 years the brand name is especially
irrelevent!) serviced at the dealer I purchased from.  It had a good 
reputation and always did an excellent job.  But it took one month to get
a preventive maintenence appointment scheduled!  Well a new dealer had
opened up which was alot closer.  I took my X there and boy did they botch
thing up.  But there was no waiting!

Tom Almy

PS of course you could also ask other owners where they get there car serviced
and are they satisfied.