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From: klein@gravity.UUCP
Newsgroups: rec.autos,rec.autos.tech,comp.misc
Subject: Re: Service at Dealerships (was: '86 Camaro Computer System)
Message-ID: <18990@sun.uucp>
Date: Fri, 15-May-87 16:06:44 EDT
Article-I.D.: sun.18990
Posted: Fri May 15 16:06:44 1987
Date-Received: Sun, 17-May-87 01:05:10 EDT
References: <1580@Umunhum.STANFORD.EDU> <1034@codas.ATT.COM> <855@elrond.CalComp.COM>
Sender: news@sun.uucp
Reply-To: klein@sun.UUCP (Mike Klein)
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Organization: Sun Microsystems, Mountain View, CA
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Xref: utgpu rec.autos:1491 rec.autos.tech:775 comp.misc:499

In article <855@elrond.CalComp.COM> amamaral@elrond.CalComp.COM (Alan Amaral) writes:
>In article <1034@codas.ATT.COM>, mikel@codas.UUCP writes:
>> > "NEVER, NEVER take your car to a dealership for repairs."
>> > 
>> > Not even if you have the money, and "want the job done right".
>> > -- 
>> > Paul Flaherty, N9FZX					>->-_->->
>> 
>> I would generally agree. Except when it comes to the Honda dealership
>> that I take my CRX into. Any time I have ever needed anything done
>> it has always been very polite, fast, well done, and reasonably priced.
>> 
>> Of course this dealership is probably the exception...
>> 					mikel@codas.att.com.uucp
>
>Nashua NH is an excelent example.  They do great work THE FIRST TIME (at
>least for me).

I have in front of me a "Bay Area Consumers' Checkbook" (for the San Francisco
Bay Area) which lists subscriber-rated auto repair establishments.  Relevant
to this discussion, 94 repair establishments earned the Checkbook's "top rating
for quality" (out of a total of about 390 service shops reported).  Of these,
only 4 (four) are new car dealers!  This appears to bear out, at least for
the SF Bay Area, this rather sweeping generalization.  The four dealers
offering good quality service are pretty randomly distributed among makes;
one is a VW/Mazda/Peugeot dealer, the others are American.

The Checkbook is a non-profit service-rating magazine accepting no advertising
and relying mostly on subscribers' ratings of local services for their
reports.  I have found its ratings to be quite accurate for other types
of services.
--
Mike Klein		klein@Sun.COM
Sun Microsystems, Inc.	{ucbvax,hplabs,ihnp4,seismo}!sun!klein
Mountain View, CA