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Path: utzoo!mnetor!george
From: george@mnetor.UUCP (George Hart)
Newsgroups: comp.sys.ibm.pc
Subject: Re: Now MKS Toolkit
Message-ID: <4134@mnetor.UUCP>
Date: Fri, 5-Jun-87 09:46:41 EDT
Article-I.D.: mnetor.4134
Posted: Fri Jun  5 09:46:41 1987
Date-Received: Sat, 6-Jun-87 01:39:48 EDT
References: <6067@steinmetz.steinmetz.UUCP> <368@booboo.UUCP>
Reply-To: george@mnetor.UUCP (George Hart)
Distribution: comp
Organization: Computer X (CANADA) Ltd., Toronto, Ontario, Canada
Lines: 39
Keywords: Grrr

In article <368@booboo.UUCP> amir@booboo.UUCP writes:
>Sure.  But the version (2.0) of the toolkit did not have a working version
>of ksh (as admitted by the poster from MKS).  I bought the package for
>vi and ksh.  I got a vi that mostly worked and ksh and was not operational
>at all.  I expect to get a product that works when I pay for it. 

As I recall, a friend's copy came with a notice right up front in the
manual apologizing for the absence of ksh and saying that a free update
would be made available containing ksh.  Sure enough, said update
arrived on my friend's desk a couple months later.

There is always a grey area encountered when developing a new product
when trying to decide whether it is working "well enough" to ship.  MKS
decided vi was and ksh wasn't.  It doesn't matter what you do in a
situation like this, someone will think you're wrong.  Would you have
preferred that they shipped a buggy version of ksh also?

>If you buy a radio and it doesn't work after 10 minutes don't you expect a 
>new (or repaired) one?  I am not looking for more functional
>version -- just one that works!  Apparently version 2.1 does have a ksh
>that doesn't have major bugs but the company has not even notified me of
>its existance (I am registered user).  Do they expect me to call them
>(in Canada) every day to check???

Heaven forbid, all the way to Canada?!  Unless you are getting rooked
by Long Lines, it couldn't be that expensive to call once every couple
months and say "Do you have the ksh upgrade ready?...No?...When...Thank
you, goodbye".  Besides, you could send a letter (you do have mail (in
the US), don't you?).
-- 


Regards,

George Hart, Computer X Canada Ltd.
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