Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Path: utzoo!utgpu!water!watmath!clyde!masscomp!ulowell!wanginst!wang!ephraim
From: ephraim@wang.UUCP
Newsgroups: comp.sys.mac
Subject: Re: Recovering Word 3.0 files
Message-ID: <451@wang.UUCP>
Date: Thu, 28-May-87 08:36:56 EDT
Article-I.D.: wang.451
Posted: Thu May 28 08:36:56 1987
Date-Received: Sat, 30-May-87 06:06:18 EDT
References: <365@sdics.ucsd.EDU> <1825@sphinx.uchicago.edu> <19647@sun.uucp> <367@sdics.ucsd.EDU>
Organization: Wang Labs, Lowell MA
Lines: 18
Keywords: Microsoft Word 3.0 crashes temp files
Summary: Replace finder?  Must mean replace System.

In article <367@sdics.ucsd.EDU>, norman@sdics.ucsd.EDU (Donald A. Norman) writes:
> Here is what Microsoft said about my problems
> ...
> 2.  The problem with table of contents.   Probably a defective
> finder.  The finder can't access the disk properly.  Throw away the
> finder and plug in a virgin one.   
> 
> 	I did as the man said.  No luck whatsoever.
> 
No reason it should work, since the Finder isn't running when Word is.
The Finder is "just another application" and has little to do with the
behaviour of other applications.  What your friendly, fuzzy, but slightly
confused Microsoft help-line person probably meant to suggest was to
replace the *System* file, which contains all the standard-file stuff
and can have a profound effect on the apparent health of other software.

Confusion between the Finder and the System is common among Mac users,
but someone paid to help users should know better.  Much better.