Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!seismo!rutgers!im4u!oakhill!russ From: russ@oakhill.UUCP (Russell Schwausch) Newsgroups: comp.sys.mac Subject: Re: Recovering Word 3.0 files Message-ID: <895@oakhill.UUCP> Date: Fri, 29-May-87 10:53:39 EDT Article-I.D.: oakhill.895 Posted: Fri May 29 10:53:39 1987 Date-Received: Sun, 31-May-87 06:44:36 EDT References: <365@sdics.ucsd.EDU> Reply-To: russ@oakhill.UUCP (Russell Schwausch) Organization: Motorola Inc. Austin, Tx Lines: 83 Keywords: Microsoft Word 3.0 crashes temp files Summary: Saving work & temp files In article <365@sdics.ucsd.EDU> norman@sdics.UUCP (Donald A. Norman) writes: > A routine back-up save to the hard disk hangs up. 66% written >and nothing is happening. The 66% figure stays there, the clockface cursor >sits there, but no disk noises. j-clock keeps running. 20 minutes >later it is still there. So I take a few more deep breaths and reboot. > [interactions? j-clock. Superspool Imagewriter spooler. > Standard Mac +. DataFrame 20 Mbyte hard disk. Nothing else > that should cause problems.] I have been working on a 40 page manual that has grown to > 160K. I also noticed the pregnant pause at the 66% mark but it is usually just 2 or 3 minutes and then it goes on to complete the save. I thought it was because I had 4 pages full of graphics toward the end of the document but your experience hints that there is no relationship there. I also use jclock. However, I have seen the pause on both systems with hard disk and systems without. And I have never had a hang at the 66% mark. >There is a Word Temp 44 file some 77K long. Word can't load it. I have had Word 3.0 leave temp files of various sizes laying around many times. In fact, on my home system they seem to accumulate in the system folder (Word 3.0 is one level up) and I have to manually clear them out. A call to Microsoft got me the answer that "yep, it does this! Is a fix coming? dunno". This does not happen on every system I work on!!!???@#$%....... >In desperation, I change the TYPE and CREATOR on the Word Temp file to >be WDBN and MSWD and just try loading the temp file into Word 3. It >works! I only lose 2 hours of stuff (I back up every few minutes -- >why did I lose 2 hours?) Thanks for this info. It might come in real handy someday. >---- >QUESTIONS and OTHER PROBLEMS > >What is the purpose of the temp file? Why is it a backup? If it >really is a backup, why doesn't MS word provide a recovery process for >it. My guess is Word 3.0 is being very careful to save old file before replacing it with new file in case of a crash (I have had several after the 100% mark) during the save. My problems doing a save usually crop up when I don't have enough room on my disk(s) for 2 copies of the file I am editing. Then I try a Save As, pop a disk out, put a fresh disk in, and watch the system bomb instead of saving all my valuable work. >The Table of Contents suddenly stopped working a week ago. That is, >it works fine on short files, bombs, consistently on long files. I haven't had any problems with the toc and I regenerate it frequently on this 160K+ document I'm writing. I have noticed that it gets upset if I'm not careful when changing the from and to levels (I use 1 thru 7 for headings, 8 for illustrations and 9 for tables; works fine). I use .c1, etc. rather than outline to designate toc entries. >And every so often Word reverts to innocence. I boot the system and >Word displays short menus. No specially tailored menus. No memory of >all my styles. The Word Settings File is clobbered. Why? No clues. This happened to me early on when Word got confused about where to keep the settings file. Sometimes is was at the same level as Word 3.0 application and sometimes it was in the system folder!!! My system was also having trouble finding the application unless I had the volume it was in open on the desktop. I rebuilt the desktop (hold down cmd & option keys while quiting an application) and had no more problems with finding the application or the settings file. >Yes, once you get used to it, Word has a lot of things needed for a >professional editor. If it would only be reliable. Amen to both. I'm keeping my fingers crossed until they cut loose the update that is supposed to be coming the end of June. > >don norman -- Russell Schwausch, Motorola Inc., OakHill, Tx. (A suburb of Austin) UUCP: {harvard,ihnp4,seismo,gatech,nbires}..!ut-sally!oakhill!russ Ma Bell: (512)440-2426 It's a ticket agent, it's a fare collector, no ... it's SUPERCONDUCTOR!!!