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From: STEWART@WILLIAMA.BITNET (Henry)
Newsgroups: comp.os.vms
Subject: Interactive Remote Assistance
Message-ID: <8707020845.AA21005@ucbvax.Berkeley.EDU>
Date: Wed, 1-Jul-87 15:31:00 EDT
Article-I.D.: ucbvax.8707020845.AA21005
Posted: Wed Jul  1 15:31:00 1987
Date-Received: Sat, 4-Jul-87 05:01:04 EDT
Sender: daemon@ucbvax.BERKELEY.EDU
Distribution: world
Organization: The ARPA Internet
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Dear Ones,

I am searching for a software package that will allow my staff and I
to assist remote/distributed users.  We are seeking a package that
will allow us to "attach" our session to that of an end-user so that
we "see" what is displayed on their terminal.

Clyde Digital sells a package called Control ($4,000+) which does all
that we would like but we are hoping someone out there knows of a
public domain package.  We are on a cluster using DECservers.  There
is a package on the '84 VAXSIG tape called ? (can't remeber the name)
but it apparently doesn't work over DECservers.

Any ideas?

Henry Stewart, Director Administrative Computing, Williams College
STEWART@WILLIAMA
(413) 579-2093