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From: lc@pbhyd.UUCP (Larry Colton)
Newsgroups: comp.sys.apple
Subject: Re:  Apple ][ Forever?
Message-ID: <955@pbhyd.UUCP>
Date: Thu, 30-Jul-87 19:18:32 EDT
Article-I.D.: pbhyd.955
Posted: Thu Jul 30 19:18:32 1987
Date-Received: Sat, 1-Aug-87 11:12:55 EDT
References: <8707291034.aa25905@SMOKE.BRL.ARPA>
Reply-To: lc@pbhyd.UUCP (Larry Colton)
Distribution: world
Organization: Pacific * Bell, San Ramon, CA
Lines: 53

In article <8707291034.aa25905@SMOKE.BRL.ARPA> EWING@YALEVM.BITNET (Rick Ewing) writes:
>Regarding the presumed "demise" of the Apple ][ series and lack of interest
>from Apple Co.:  (part rebuttle, part *flame*)
> [...]
>     **Flame ON**  About the neglect of Apple to supply representatives here
>on this forum:  Well, this is one Apple rep has been here since September of
>last year.  [...]
>Richard Ewing
>Trinity College Apple Computer Consultant
>EWING@YALEVM.bitnet

I feel your flame is unjustified Mr. Ewing.  Your signature says you are
an 'Apple Computer Consultant'.  Your words say you are an 'Apple rep'.
I do not not know what either position is; that is my fault not yours. 
However, in prior posts, I have never seen you say that you were speaking
for Apple Computer.  (Indeed, you did not in your current posting.)  There
is nothing in your address to indicate that you are from Apple.  Yes, Apple
Computer is on the various nets: I have seen posts to NON COMPUTER forums
that were originated from Apple Computer.  Yet Apple remains silent on
this net feed.

I understand that no one should waste time responding to much of the bitching
that occurs in an open forum like this one.  There have been some legitimate
questions and concerns that have been raised here and elsewhere that have
gone unanswered by Apple.  Your letter mentions the ProDOS trashing problem.
This has been well documented and patches are available.  BUT NOT FROM APPLE.
The offending code was located by someone in Australia.  The information
was disseminated by Open-Apple.

Other questions have been raised about the bugs in the gs firmware, the
noise in the gs sound circuitry, the need for a fan, the noise it generates,
the implication of the lack of a fan on the warrenty, etc.  Most of these
were raised in a reasonable, civilized manner after the normal calls to 
dealers and Apple produced no answers.  Most of them are still unanswered.

Apple has selectively participated in electroninc exchange of information. 
They have, in the past, been active in both Compuserve and Bix.  I think
the frustration that is being felt is exacerbated by Apple's heritage.
The user that helped make Apple, the hobbiest, the home user, the garage
developer, feels abandoned.  

No, Mr. Ewing, I must repeat, your flame is without merit.  It is not
my intention to start a war on this network.  Rather, I am trying to
explain why so many feel that "Apple is not listening".

Are they?




---
Larry Colton                      {ihnp4,pyramid,qantel}!ptsfa!pbhyd!lc
Pacific * Bell                                                San Diego