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Path: utzoo!mnetor!uunet!husc6!hao!oddjob!gargoyle!ihnp4!chinet!randy
From: randy@chinet.UUCP (Randy Suess)
Newsgroups: comp.unix.wizards,comp.sys.m68k,misc.legal
Subject: Re: Class action lawsuit against Louis Dorren
Message-ID: <1406@chinet.UUCP>
Date: Thu, 13-Aug-87 19:36:08 EDT
Article-I.D.: chinet.1406
Posted: Thu Aug 13 19:36:08 1987
Date-Received: Sat, 15-Aug-87 11:50:32 EDT
References: <1134@fmsrl7.UUCP>
Reply-To: randy@chinet.UUCP (Randy Suess)
Distribution: world
Organization: Chinet - Public Access Unix
Lines: 87
Keywords: IQ Peripherials Corporation, AmeriComp Systems
Xref: mnetor comp.unix.wizards:3686 comp.sys.m68k:548 misc.legal:2441

In article <1134@fmsrl7.UUCP> wayne@fmsrl7.UUCP (/\/\ichael R. \/\/ayne) writes:
>NOTICE: I have NO knowledge of this lawsuit.  I am posting it to the net
>	because the originators do not have net access.
>
>
>We are seeking people who have purchased computer equipment including,
>but not limited to:
>
>  - Altos, IQP, or ACS 68000 or 68020 systems
>  - upgrades and enhancements for the above
>  - operating system and application software for the above
>
>from Mr. Louis Dorren, either personally or operating under names
>including, but not limited to IQ Peripherials Corporation and 
>AmeriComp Systems, of Mountain View, California.

	I, too, am an in-between, posting this for a friend with no access
to the net.  I also know Louis Dorren, and the allegations in the previous
posting is pure crap.

The following is from Mike Meyers, owner of m-net in Ann Arbor.
--------------

From: itivax!m-net!mike (Mike Myers)
Message-Id: <8708131718.AA03239@m-net.UUCP>


The following is in response to the recent posting about
Lou Dorren and IQ Peripherals...

I am running several public access computer conferencing systems in 
Ann Arbor, MI (313/994-6333) and in Miami Beach, FL. (305/534-3474).
The first stystem, m-net, was started in June of 1983.  m-net runs the
PicoSpan conferencing software on an Altos 68000, upgraded by IQP into
a 68020 system with 4 megs RAM and 160 megs disk.  Of all the computer 
places I've dealt with in the past, nobody has done more to help me 
than Lou Dorren and IQ Peripherals.  He's diagnosed things that went 
wrong (software, or hardware, whether they were problems caused by us, 
Lou, or the original Altos), and when necessary sent out loaner 
equipment at no charge to keep us running.  If it wasn't for Lou, my
systems would still be where they were two years ago in terms of speed
and performance.  

Keeping a unix system running in a time sharing environment isn't like 
keeping an IBM or a Mac running on your desk.  There's a lot more 
involved, and I've learned that there are a lot more people who think 
they know what's involved, then there are people who really do know.  
For some specific details regarding Lou and Metroplex:

  a) I sold Metroplex an Altos 68000.
  b) Metroplex wanted to expand the system, and bought from IQP:
       an IQP 68020 upgrade kit
       an IQP 4-meg ram upgrade kit
       two 80 meg Quantum disks
       an Altos mag tape backup unit
  c) There was a memory problem on the IQP 4-meg ram upgrade kit.  IQP 
     sent out replacement memory chips and then a loaner Altos with one 
     meg RAM.  Metroplex sent back the 4-meg machine for repairs, and ran 
     on the loaner, (which then crashed from lack of swap space).  
     Marcus Watts (m-net's UNIX guru, and the author of PicoSpan)
     made a new kernel to fix the crashing from lack of swap by using 
     a much larger swap area.
  d) The 80 meg drives had problems.  IQP sent out replacements.  
  e) The tape drive went bad.  IQP sent out a replacement.

The current state of affairs is that IQP has sent out practically a
complete second system (Altos computer included), hasn't yet received 
back the "bad" components to check out what happened or if they're 
indeed bad.  (The "bad" CPU board and 4 meg RAM tested out perfectly
after it was returned.)  The metroplex Altos still crashes from occasional 
memory errors (parity errors) which is something that I cured on the 
(identical) m-net setup by installing an Isobar line conditioner.  

What do I think of all this?  Well, in 1983 I purchased my first Altos 68000.
The system had a problem in November.  Neither the distributor nor Altos 
would give ME a loaner system.  We finally borrowed a CoData from Karl Zinn 
at the University of Michigan.  The Altos made four round trips to and from 
California before it was finally fixed properly (and what Altos Customer 
Service finally did was keep "my" machine and send me their in-house testing 
machine).  To me, IQP seems to be going overboard to help out their
customers.  All of my personal experience with IQP and Lou Dorren is that 
there is nobody I know of (in practically any business) who does more.

-- 
that's the biz, sweetheart.....
Randy Suess
..!ihnp4!chinet!randy