Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!husc6!sri-unix!rutgers!rochester!cornell!batcomputer!beloin From: beloin@batcomputer.tn.cornell.edu (Ron Beloin) Newsgroups: comp.sys.mac Subject: Re: Mac Upgrades & Supermac Message-ID: <2065@batcomputer.tn.cornell.edu> Date: Thu, 20-Aug-87 10:26:12 EDT Article-I.D.: batcompu.2065 Posted: Thu Aug 20 10:26:12 1987 Date-Received: Sat, 22-Aug-87 10:09:08 EDT References: <26020@sun.uucp> Reply-To: beloin@tcgould.tn.cornell.edu (Ron Beloin) Distribution: na Organization: Ecosystems Research Center, Cornell University, Ithaca NY Lines: 34 Keywords: 512e, upgrade, Supermac In article <26020@sun.uucp> fiddler%concertina@Sun.COM (Steve Hix) writes: >save some money compared to upgrading my 512e to a Mac+. In this case, >a Supermac upgrade to 2048K with a SCSI. I'd be doing the installation >myself. >upgrades for 512e and lesser Macs. Does anyone out there have any >hard information about performance, reliability, support, and all I tried to get the Supermac Enhance board, and ended up in a several week long fiasco that is still going on. First, the dealer tells me that I have a ceramic-cased CPU and upgrade won't fit. The dealer recommends finding someone to swap motherboards with. I don't like the idea, and order a new 512Ke. Apple discontinues them. I ask the tech support people for Apple at Cornell U. if they'll swap boards for me. They say OK, if your board tests ok, we'll give you a used one, and tests you machine after the swap. I do it, it all goes well, the Mac tests fine. Back to Supermac dealer. After a few tries at getting the Enhance board to work, they tell me my power supply is probably bad. OK, back to Apple techs. They test mac, say that there's nothing wrong with it, including the power supply. Back to Supermac dealer. The next day, I'm given a Mac that doesn't boot (sad mac), and told that my motherboard is probably bad, and the upgrade won't work. I point out that the Mac had passed diagnotics at the Apple tech support, and that it was working when I brough it in. Their position is that it is an "intermittant problem". I say that it doesn't work at all now, and thay say "your intermittant problem got worse". Well, as it stands now, I have no upgrade, a broken Mac, and weeks behind in my work. I learned my lesson. I'm still talking to the dealer, and this may be resolved yet. Supermac has yet to return one of my calls (up to 4 now). Any amateur lawyers out there? Ron Beloin Ron Beloin, Ecosystems Research Center, Corson Hall, Cornell, Ithaca,NY 14853 >> opinions << BITNET:BELOIN@CRNLTHRY; INTERNET:beloin@tcgould.tn.cornell.edu >> are mine << UUCP:{cmcl2,shasta,uw-beaver,rochester}!cornell!tcgould!beloin