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From: bradbury@oracle.UUCP (Robert Bradbury)
Newsgroups: comp.databases,comp.unix.questions
Subject: Re: Access to database on IBM/MVS from UNIX ?
Message-ID: <326@oracle.UUCP>
Date: Sat, 12-Sep-87 10:04:22 EDT
Article-I.D.: oracle.326
Posted: Sat Sep 12 10:04:22 1987
Date-Received: Sun, 13-Sep-87 09:45:19 EDT
References: <463@ambush.UUCP> <14459@topaz.rutgers.edu> <324@oracle.UUCP> <14620@topaz.rutgers.edu>
Organization: Oracle Corporation, Belmont, CA
Lines: 23
Summary: Corporate evolution
Xref: mnetor comp.databases:485 comp.unix.questions:4033

In article <14620@topaz.rutgers.edu>, ron@topaz.rutgers.edu 
 (Ron Natalie) writes:
> I'll admit that it has been probably close to four or five years since
> I've had to work with Oracle.  We had over 120 reported bugs and some
> were quite serious.  Customer support was, as I said, underwhelming.
> I've seen companies turn around (notably places like Wollengong) in
> short periods of time than that, so I hope that the new "Oracle" company
> is much better.

As always the "context" in which a statement is made is important.
In 1982 Ron was probably dealing with the first release of Oracle
for the VAX (or worse yet one of the early UNIX releases).  The
entire package had just been converted from PDP-11 assembler to C
by some people who had never programmed in C before.  Needless
to say this resulted in more than a few problems.  At that time
the company was probably only about 30-40 people and finding one who
could do customer support was hard.  I would say at the current
time there are between 50 and 100 people in the support organization
alone.
-- 
Robert Bradbury
Oracle Corporation
(206) 364-1442                            hplabs!oracle!bradbury